Contact Us

bexqul Β· Customer Care

Contact Us

bexqul Β· Customer Care

Contact Us

Help for a cleaner, more comfortable home.

Support8:00 AM – 10:00 PM Daily
Processing1–2 Business Days
U.S. Transit7–15 Business Days
Returns30 Days After Delivery

How to Contact Us

Email service@bexqul.com or call 13751132212. Our service hours are 8:00 AM – 10:00 PM daily. We aim to reply within 24 hours; investigations may take longer.

Order Questions

Send your order number and checkout email so we can locate the purchase. For damaged, incorrect or incomplete deliveries, add a description, photographs of the item, shipping label and packaging. Keep these materials during review.

Returns

Contact us before returning merchandise. Approved returns receive a warehouse address and instructions. Our registered address is not automatically a return destination.

Product Assistance

For cleaning tools, tell us the product name and surface or task involved. Follow the product label and care instructions. Never email complete card details or banking passwords.

Business Information

Brand Name
bexqul
Legal Company
Wuhan Junqu Technology Co., Ltd.
Legal Representative
Zhou Mi
Website
bexqul.com
Business Address
M91, No. (2), Floor 9, R&D Building 04-03, Optical Valley Xinyuan Center Phase 3.3, No. 303 Guanggu Avenue, East Lake High-tech Development Zone, Wuhan, Hubei, China
Email
service@bexqul.com
Phone
13751132212
Hours
8:00 AM – 10:00 PM Daily