Shipping Policy

Orders generally require 1–2 business days after payment confirmation. Holidays, peak demand or verification can extend processing.

Standard U.S. delivery is estimated at 7–15 business days after dispatch. Carrier disruption, weather and customs can affect arrival; estimates are not guarantees.

Checkout shows available destinations, services and charges. Fulfillment partners or warehouses may ship items separately. Shipping origin can differ from our registered address.

Tracking is emailed when available; scans may take time to appear. Check your address before paying. Changes after fulfillment begins cannot be guaranteed.

For stalled, missing, damaged or incorrect shipments, contact us with the order number, photographs and label. Check household members and delivery locations for parcels marked delivered. Keep packaging for investigation.

Availability varies. Customs duties and import fees may be payable by the recipient unless checkout or applicable law provides otherwise. Contact service@bexqul.com for shipment assistance.